Sertifikalarımız - Ersaşpen

We Offer Aesthetics and Quality Together!

Headquarter

Ersaş Plaza, Incirlik Sk. No: 11-15, PK 34050, Eyüpsultan / Istanbul / Türkiye
Tel: +90 (212) 674 12 14
Fax: +90 (212) 674 12 17
E-mail: export@ersasaluminyum.com.tr

Factory

Ergene 1 OSB Vakıflar OSB Mah.Sanayi Cad. No: 19-1
Ergene / Tekirdağ / Türkiye
Tel: +90 (282) 683 20 22
Fax: +90 (282) 683 20 28

Do you have a project?

Our Certificates

ISO 9001

ISO 10002

The ISO 9001 certificate is a document that demonstrates a company's adherence to international standards. The certificate proves that the company ensures customer satisfaction and complies with regulations through its ISO 9001 certification. This standard, specifies requirements for a quality management system where an organization needs to demonstrate its capability to consistently provide conforming products and/or service.

The ISO 10002 certificate is a standard in customer satisfaction management that focuses on the complaint handling process. The ISO 10002:2018 standard addresses the planning, design, development, operation, maintenance, and improvement processes related to handling complaints about an organization’s products and services.This standard provides guidance for effectively managing complaint handling, which is a critical process within an organization's overall quality management system. ISO 10002:2018 is a business standard aimed at enhancing customer satisfaction while maximizing profitability and revenue.